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Selling and Relationship Management

Dates (Click on preferred date to apply) Nov 18

This course is designed for individuals in a client-facing role, those who are involved or exposed to cross-selling opportunities and need to develop a more impactful approached to developing and maintaining excellent client relationships. 

CategoryMarketing and Sales Management
Duration2 Days at 3 hours per day
Corporate LevelFoundational, Intermediate and Advanced
Pre-requisiteTo develop a more impactful approached to developing and maintaining excellent client relationships.
Target Audience

Business Development Executives

Objectives

This course is designed for individuals in a client-facing role, those who are involved or exposed to cross-selling opportunities and need to develop a more impactful approached to developing and maintaining excellent client relationships. 

Expected Learning Outcomes

Having completed this course, you will be able to:

  • Cultivate appropriate personality profile to deliver superior results
  • Pre-approach and evaluate a prospect to ensure they match the required profile that will yield the right Return-on-Investment
  • Effectively gain the commitment of customers to an agreement and close the sale at every opportunity
  • Use “benefit selling” as an ethical and powerful form of persuasion by linking benefits of the products to the needs of the customer
  • Effectively communicate with customers and manage customer relationships
  • Take ownership for building personal brands and understand the value of effective networking in building relationships with customers
LocationVirtual Learning
Fee in Naira30,000.00