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Selling and Relationship Management

Dates (Click on preferred date to apply) Aug 01
CategoryMarketing and Sales Management
Duration3 Days
Corporate LevelFoundational Level, Intermediate Level, Senior Level, Executive Level

This course is designed for individuals in a client facing role needing to develop a more confident approach to developing and maintaining client relationships. Participants will learn how to influence, manage, meet and exceed their customers’ expectations.

Expected Learning Outcomes

Having Completed this course you will be able to:

  • Cultivate appropriate personality profile to deliver superior results
  • Pre-approach and evaluate a prospect to ensure they match the required profile that will yield the right Return-on-Investment
  • Effectively gain the commitment of customers to an agreement and close the sale at every opportunity
  • Use “benefit selling” as an ethical and powerful form of persuasion by linking benefits of the products to the needs of the customer
  • Effectively communicate with customers and manage customer relationships
  • Take ownership for building personal brands and understand the value of effective networking in building relationships with customers
Fee in Naira120,000.00